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Dubai · 130 terms · Checked with official sources

The Dubai real estate glossary

Every word you hear in a Dubai deal, explained in plain English: authorities, documents, off-plan, mortgages, leasing, visas and the law. Learn them, then test yourself in the training.

Test yourselfToday's challenge, 5 questions

Dubai rules. This content follows the Dubai Land Department, RERA and DREI. Other emirates and countries have their own regulator: Abu Dhabi, for example, is regulated by the Abu Dhabi Real Estate Centre (ADREC).

A

B

Booking form

The developer form a buyer signs to reserve an off-plan unit, usually with a booking deposit. It fixes the unit, price and payment plan until the SPA is signed.

Documents

BRNBroker Registration Number

The personal registration number on a broker's RERA card. To get it, a broker must join a licensed brokerage, pass the DREI course and exam and get police clearance, then renew it every year, which now includes an annual DLD test.

C

Capital appreciation

The rise in a property's value over time. It is never guaranteed, so brokers should present past data, not promises.

Investment

Cash-on-cash return

Yearly cash flow after all costs and mortgage payments, divided by the cash actually invested (down payment plus buying costs).

Investment

CDDCustomer Due Diligence

Customer Due Diligence: identifying and verifying a client and, for companies, their beneficial owners. If it cannot be completed, the deal should not proceed, and records must be kept at least five years.

Comparables

Recent sales or rents of similar units nearby, used to price a property. DLD transaction data is the most reliable base.

Investment

Conveyancing

The paperwork and coordination that take a sale from signed MOU to registered transfer: NOC, mortgage payoff, cheques and the trustee appointment. A conveyancer can be hired to manage it.

Buying and mortgages

CRMCustomer Relationship Management

Software that stores every lead, contact, note and follow-up. Good CRM discipline turns slow leads into deals months later.

Brokerage

D

DEWADubai Electricity and Water Authority

The Dubai Electricity and Water Authority, which supplies power and water. Tenants usually need a registered Ejari to open an account, and the DEWA bill also carries the Dubai Municipality housing fee.

DLD waiver

A developer promotion where the developer pays all or part of the buyer's 4% DLD fee. It is a marketing incentive, not an exemption from the fee.

Off-plan

DNFBPDesignated Non-Financial Businesses and Professions

Designated Non-Financial Businesses and Professions, the AML category that includes real estate brokers. DNFBPs must register on goAML and follow AML rules.

DXB Interact

A free online platform that publishes Dubai sales and rental transaction data drawn from DLD records. Brokers use it to check recent prices by building or area before advising a client.

Authorities and platforms

E

EIBOREmirates Interbank Offered Rate

The Emirates Interbank Offered Rate, the benchmark that most UAE variable mortgage rates follow, plus the bank's margin.

Buying and mortgages

EOIExpression of Interest

A deposit paid before a launch to get priority access to units, often refundable if no unit is allocated. It does not reserve a specific unit until booking.

Off-plan

F

First-Time Home Buyer Programme

A DLD programme for UAE residents aged 18 or over who do not already own freehold residential property in Dubai, for homes under AED 5 million. It gives access to developer and bank offers and instalments on the DLD fee.

Flipping

Buying a property, often off-plan, and reselling it quickly for a profit. Fees, commission and developer resale rules can wipe out a thin margin.

Investment

G

GDRFAGeneral Directorate of Residency and Foreigners Affairs

The General Directorate of Residency and Foreigners Affairs in Dubai, which issues and renews residence visas, including those linked to property ownership.

H

K

L

Launch

The first release of units in a new project or phase, often with early pricing, EOIs and agent events.

Off-plan

Lead

A potential client who has shown interest, such as a portal enquiry or ad form. A qualified lead has a confirmed budget, need and timeline.

Brokerage

Liability letter

A letter from the seller's bank stating the exact amount needed to clear the mortgage. Buyers, banks and trustees rely on it to arrange the payoff on transfer day.

Documents

M

Mollak

The RERA system for jointly owned buildings. Owners association budgets and service charges are approved and tracked through it, and owners can pay service charges online.

Mortgage pre-approval

A bank's conditional agreement to lend up to a set amount, based on the buyer's income and debts. It tells the agent what the buyer can really afford, but the final loan still depends on the valuation.

Buying and mortgages

N

NOCNo Objection Certificate

A letter from the developer confirming there are no unpaid service charges or other dues on the unit. DLD will not register a resale transfer without it, and the developer charges a fee.

Non-freehold area

An area where ownership is reserved to UAE and GCC nationals, such as many older central neighbourhoods. Foreign buyers should be pointed to designated freehold areas.

O

Off-plan premium

The difference between the original off-plan price and what a buyer will pay for the unit on resale. It is a profit only after fees and commission.

Off-plan

ORNOffice Registration Number

The registration number of a licensed brokerage firm, which must appear on its ads and contracts. Each broker it sponsors holds a personal BRN.

P

POAPower of Attorney

A legal document authorising someone to act for another person, for example to sign at the trustee office. It must be notarised, and one signed abroad must be legalised and attested for use in Dubai.

Documents

Post-dated cheques

Cheques dated in the future that tenants give to pay the annual rent in instalments, such as one, two, four or more cheques a year.

Leasing

Price per sq ft

The price divided by the size, the standard way to compare units in Dubai. One square metre equals about 10.76 square feet.

Investment

R

RDSCRental Dispute Settlement Centre

The Rental Dispute Settlement Centre (Rental Disputes Centre) that rules on landlord and tenant disputes in Dubai. The filing fee is 3.5% of the annual rent, with a minimum of AED 500 and a maximum of AED 20,000.

Reservation form

The form a buyer signs to take a unit off the market while the paperwork is prepared, usually against a deposit. On off-plan it is often the same as the booking form.

Documents

ROIReturn on Investment

Total profit divided by total money invested, times 100. On a resale, profit is the sale price minus the purchase price and all buying and selling costs.

Investment

RTARoads and Transport Authority

Dubai's Roads and Transport Authority, which runs the metro, buses, taxis and roads. New metro lines and stations are often a key argument in area and price analysis.

Authorities and platforms

S

Sales offer

A developer document showing a specific unit, its size, price and payment plan. It is a quote, not a contract, and prices can change until the unit is booked.

Documents

Service charge

The yearly fee owners pay for common areas, maintenance and amenities, usually quoted per sq ft. Approved rates are published in the RERA service charge index, and Mollak is the system that tracks them.

Snagging

An inspection before or at handover to list defects such as cracks, leaks or faulty fittings, so the developer fixes them. It is usually done with a professional snagging company.

Buying and mortgages

SOAStatement of Account

A statement from the developer listing what the buyer has paid and what is still due on an off-plan unit. It is needed for resales, mortgages and visa applications.

Documents

SPASale and Purchase Agreement

The contract between developer and buyer for an off-plan unit, setting the price, payment plan, completion date and the developer's policies on resale and default. It is registered with DLD through Oqood.

Subletting

Renting all or part of a leased property to someone else. A tenant may not sublet without the landlord's written consent.

Leasing

T

Telemarketing rules

Since 2024, marketing calls are allowed only from 9 am to 6 pm, from numbers registered to the company, once a day at most and never again after a refusal.

Third-party payment

A payment made by someone other than the buyer, such as a relative or company. It needs clear documentation and is a classic AML red flag to check.

Law and compliance

U

UBOUltimate Beneficial Owner

Ultimate Beneficial Owner: the person who really owns or controls a company client, generally anyone holding 25% or more. Brokers must identify them during CDD.

V

Vacancy

The time a unit sits empty between tenants. A realistic yield allows for some vacancy each year.

Investment

Written by CloserPass for information only, checked in October 2026. Rules and fees can change: always confirm with the Dubai Land Department or the authority concerned before advising a client.